FAQs

People affected by a life limiting illness, some exclusion criteria exists – patients that wander, aggressive or those who are acutely unwell and therefore require acute medical intervention.

Living Well Day Palliative Care Program – flexible day palliative care for adults of all ages. Currently available 10am-3pm 4 days per week across 3 locations; Belmont, St Albans Park and Norlane.

Overnight Palliative Care – overnight inpatient care for people living with a life-limiting illness.

End of Life – overnight care for people with life limiting illness at the end of life.

Community Outreach – assessment and referral, advance care planning, care navigation, support and education, equipment loan.

A roster of qualified medical practitioners is available on call 24/7. The Doctors are rostered for one month at a time and provide cover for each other as required. Should a Doctor be uncontactable the Registered Nurse will contact the Medical Director. The roster includes a palliative care consultant, who is available at any given time for consultation.

Yes, your General Practitioner or specialist consultant are invited to continue caring for your whilst at Anam Cara House Geelong.

Referrals can be made by any medical practitioner, nursing staff, allied health, family, friends and yourself. Contact the General Manager, Day Hospice Program Manager or Community Outreach.

Not all people with a life-limiting illness are linked in with services, know what services are available or what services they are entitled to access. That is where the Community Outreach Nurse can assist.

The Community Outreach Nurse assesses the needs of the person with the life-limiting illness. They then refer to the most appropriate service. These other services may include allied health (physio/OT/speech therapist/dietetics), counselling, community nursing, community palliative care, in-home palliative care services such as Complete Care through Multicultural Community Services Geelong. Anam Cara House Geelong has a small equipment loan bank.

The nurse can refer to Community Palliative Care, liaise with your Doctor for referral to Barwon Health Palliative Care Services for admission or refer to Anam Cara House Geelong. The Community Outreach Nurse can assist/advise re access/paperwork for other services.

During the assessment and referral process the Community Outreach Nurse will liaise and collaborate with you, your Doctor and other services to achieve the most appropriate outcome for you and your carer.

Currently there is no set fee schedule. GMHBA members may be eligible for fee payment for some overnight. National Disability Insurance Scheme recipients can be eligible depending on plan. We ask for a donation to assist with our care provision as most of our funding is provided by trust and donors. Anam Cara House Geelong did receive a grant from the State Government to assist in the running of Day Palliative Care & the Community Outreach Nurse costs- this does not cover any part of the overnight or End of Life care, or any other running costs.

Currently located at 1 Riverview Tce, Geelong. Our new home is currently under construction at Deakin University, Waurn Ponds Campus (Nicol Dve South) and is set to open in mid-2022.

Anam Cara House Geelong is non-denominational and accepts people of all faiths or social circumstances.

The nursing staff will be monitoring your condition just as they would in a hospital, in fact several of our nursing staff work at both an acute hospital and Anam Cara House Geelong. Should there be any changes in your condition noted, the nurses will contact your Doctor and advise them of your condition. The Doctor’s orders will be actioned; this could be a change in medication or transfer to an acute hospital.

Anam Cara House Geelong has an escalation policy and depending on the patient’s condition, will follow the appropriate protocol. Which could include Emergency Ambulance transfer to Barwon Health Emergency Department or liaising with your Doctor to arrange transfer to the hospital of your choice.

As a palliative care provider, Anam Cara House Geelong does not have a resuscitation team, but our nursing staff are competent in CPR and can continue this and other emergency care until the paramedics arrive and takeover your care.

Yes they will be. Please advise the nursing staff on admission to the organisation and provide a copy of your advance care plan/directive. This document guides your care and ensures that your wishes are respected and followed.

Our Policies & Forms

This document is an update of Anam Cara House Geelong’s COVID 19 Condition of Entry.
 
View: download
 
Our download form is here to help with donations through cheque, credit card, direct deposit or in person.
 
Form: download
 

The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian healthcare system.

View: here

 

This document outlines the rights and responsibility of both guests and carers at Anam Cara House Geelong.

View: here

 

You have the right to make a compliant to Anam Cara House Geelong if you are not happy with an aspect of the service provision please do so in person to the staff or in writing using the form link below; Please be assured your concerns will be addressed in a transparent and timely way by our General Manager at Anam Cara House Geelong.

Download: here

 
Anam Cara House Geelong value your privacy.
 
View: here
Anam Cara House Geelong is committed to supporting Diversity and Inclusion for all those we engage with through our service provisions.
 
View: here
 
Check out the Anam Cara House Geelong 2019 to 2022 plan.
 
View: here
 

Would you like to volunteer?

Our busy team are always looking for compassionate people with a spare few hours who want to make a difference.

Proudly supported by

Howard Glover Trust
Deakin University

Ian Potter Foundation
Bisinella

O’Shannassy Family
Barry & Jan Fagg