What we do.

Anam Cara House Geelong is a not-for-profit service. Our home is available to everyone, whatever their life circumstance may be.

We are currently able to offer the following services:

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COMMUNITY
OUTREACH​

Consult & Care
A service like no other. Our holistic approach to care provides patients in the community with the support they need from the comfort of their own home.
Easing the process and providing support for those living with a life-limiting illness.

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Living Well
Day Hospice

The Day Hospice at Anam Cara House Geelong operates on Tuesday, Wednesday and Thursday from 10:00am to 3:00pm. The aims of the Day Hospice are to provide a safe, comfortable and welcoming environment for people with a chronic illness or life limiting illness.

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Overnight
Respite

Overnight Respite and End of Life care and accommodation for people with life limiting illness.

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End of
Life Care

Anam Cara House Geelong
offers 24-hour palliative care to people of all ages.
If home care is no longer appropriate or possible and if acute hospital care is unwarranted, Anam Cara provides a choice in the last days of life.

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What makes Anam Cara House Geelong unique?

  • Our Unique Culture of Care with highly trained palliative care staff who really care.

  • Specialist Palliative Care Services.

  • We are improving quality of care by example.

  • Our homelike environment.

  • Flexibility in line with the wishes of guests and their families.

  • Volunteer Support. Volunteers add value to our service, making things more personal for guests, and play a very important role in guest comfort and support.

  • Support for Family and Carers.

FAQs

People affected by a life limiting illness, some exclusion criteria exists – patients that wander, aggressive or those who are acutely unwell and therefore require acute medical intervention.

Living Well Day Hospice Program – palliative respite for adults of all ages. Currently available 10am – 3pm 4 days per week across 3 locations; Belmont, ST Albans Park and Norlane.

Overnight Care – symptom management, medication management.

Palliative Respite – overnight inpatient care for people with life limiting illness.

End of Life – overnight care for people with life limiting illness at the end of life.

Day Hospice and overnight palliative respite enable carers to have a break from the caring role.

Nursing

Day Hospice is coordinated & staffed by the Day Hospice Program Manager a Registered Nurse with extensive experience in palliative care. The Day Hospice Program Manager is supported by a team of palliative trained volunteers and an activities coordinator.

End of Life and Overnight Care is staffed 24 hourly by a Registered Nurse with extensive experience and/or post graduate palliative care qualifications and a palliative care trained volunteer. If patient acuity is such another staff member may supplement this staffing profile.

Community Outreach Nurse is a Registered Nurse with extensive community referral and palliative care experience.

Medical

A roster of qualified medical practitioners is available on call 24/7. The Doctors are rostered for one month at a time and provide cover for each other as required. Should a Doctor be uncontactable the Registered Nurse will contact the Medical Director. Amongst the roster are 2 palliative care consultants, one of which is available at any given time for consultation.

Yes, your General Practitioner or specialist consultant are invited to continue caring for your whilst at Anam Cara House Geelong.

Referrals can be made by any medical practitioner, nursing staff, allied health, family, friends and yourself. Contact the General Manager, Day Hospice Program Manager or Community Outreach.

Not all people with a life limiting illness are linked in with services, know what services are available or what services they are entitled to access. That is where the Community Outreach Nurse can assist.

The Community Outreach Nurse assesses the needs of the person with the life limiting illness. They then refer to the most appropriate service. These other services may include allied health (physio/OT/speech therapist/dietetics), counselling, community nursing, community palliative care, in-home respite services such as Complete Care through Multicultural Aged Care Services.  They can provide some equipment – Anam Cara House Geelong has a small equipment loan bank.

The nurse can refer to Community Palliative Care, liaise with your Doctor for referral to Barwon Health Palliative Care Services for admission or refer to Anam Cara House Geelong. The Community Outreach Nurse can assist/advise re access/paperwork for other services.

During the assessment and referral process the Community Outreach Nurse will liaise and collaborate with you, your Doctor and other services to achieve the most appropriate outcome for you and your carer.

Currently there is no set fee schedule. GMHBA members may be eligible for fee payment for some overnight. National Disability Insurance Scheme recipients can be eligible depending on plan. We ask for a donation to assist with our care provision as most of our funding is provided by trust and donors. Anam Cara House Geelong did receive a grant from the State Government to assist in the running of Day Hospice & the Community Outreach Nurse costs- this does not cover any part of the overnight or End of Life care, or any other running costs.

Currently located at 1 Riverview Tce, Geelong. Our new facility is currently under construction at Deakin University, Waurn Ponds Campus (Nicol Dve South) Due to open Feb 2022.

Anam Cara House Geelong is non-denominational and accepts people of all faiths or social circumstances.

The nursing staff will be monitoring your condition just as they would in a hospital, in fact several of our nursing staff work at both an acute hospital and Anam Cara House Geelong. Should there be any changes in your condition noted, the nurses will contact your Doctor and advise them of your condition. The Doctor’s orders will be actioned; this could be a change in medication or transfer to an acute hospital.

Anam Cara House Geelong has an escalation policy and depending on the patient’s condition, will follow the appropriate protocol. Which could include Emergency Ambulance transfer to Barwon Health Emergency Department or liaising with your Doctor to arrange transfer to the hospital of your choice.

As a hospice, Anam Cara House Geelong does not have a resuscitation team, but our nursing staff are competent in CPR and can continue this and other emergency care until the paramedics arrive and takeover your care.

The nursing staff will be monitoring your condition just as they would in a hospital, in fact several of our nursing staff work at both an acute hospital and Anam Cara House Geelong. Should there be any changes in your condition noted, the nurses will contact your Doctor and advise them of your condition. The Doctor’s orders will be actioned; this could be a change in medication or transfer to an acute hospital.

Anam Cara House Geelong has an escalation policy and depending on the patient’s condition, will follow the appropriate protocol. Which could include Emergency Ambulance transfer to Barwon Health Emergency Department or liaising with your Doctor to arrange transfer to the hospital of your choice.

As a hospice, Anam Cara House Geelong does not have a resuscitation team, but our nursing staff are competent in CPR and can continue this and other emergency care until the paramedics arrive and takeover your care.

Policies & forms

Our download form is here to help with donations through cheque, credit card, direct deposit or in person.
 
Form: download
 

The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian healthcare system.

View: here

 

This document outlines the rights and responsibility of both guests and carers at Anam Cara House Geelong.

View: here

 

You have the right to make a compliant to Anam Cara House Geelong if you are not happy with an aspect of the service provision please do so in person to the staff or in writing using the form link below; Please be assured your concerns will be addressed in a transparent and timely way by our General Manager at Anam Cara House Geelong.

Download: here

 
Anam Cara House Geelong value your privacy.
 
View: here
Anam Cara House Geelong is committed to supporting Diversity and Inclusion for all those we engage with through our service provisions.
 
View: here
 
Check out the Anam Cara House Geelong 2019 to 2022 plan.
 
View: here
 

Would you like to volunteer? We are looking for compassionate people who can spare a few hours to help our busy team.

Our 4 bed facility is located at 1 Riverview Tce, Belmont, Geelong. Get in touch on (03) 5222 5831 or email info@achg.org.au with any inquiries.

Our new 20 bed facility will be located at Deakin’s Waurn Ponds Campus. With construction due to wrap up in 2022.